Refund and Returns Policy
Simple Sales Enterprises
At Simple Sales Enterprises, we strive to ensure complete customer satisfaction by delivering quality packaging materials, stationery products, and food packaging solutions. Please read our Refund and Returns Policy carefully before placing an order.
No Return Policy
Due to the nature of our products and business operations, we do not accept returns or exchanges once the order has been confirmed and delivered. This policy applies to all products sold on our website.
No Cancellation After Order Confirmation
Orders once placed and confirmed cannot be cancelled. Customers are requested to review product details, quantities, and shipping information carefully before making a purchase.
Refund Policy
Refunds are not applicable under normal circumstances. However, a refund may be considered only in the following exceptional cases:
- The product delivered is damaged during transit
- The product delivered is incorrect compared to the order placed
In such cases, the customer must inform us within 24 hours of delivery along with clear images of the product and packaging. After verification, a replacement or refund (at our discretion) may be initiated.
Processing of Refunds
If approved, refunds will be processed to the original mode of payment within 5–7 working days, depending on the payment provider.
Contact Us
For any questions regarding this policy, please contact us:
📞 Phone: +91 9149021436
📧 Email: simplesalesenterprises@gmail.com
📍 Address: Jaiganj, Bhujpura, Turkman Gate, Aligarh, Uttar Pradesh 202001